Help Center
Welcome to the SessionM Help Center
Get step-by-step instructions for implementing SessionM loyalty functionality.
Procedural Guides
Account Management
Configure account-level settings for your SessionM platform account.
Admin and Rights
Configure access rights, platform settings, messaging providers and event streams.
Audiences
Using the SessionM Audiences module, you can segment member data based on specified attributes into targeted subsets, or audiences.
Campaigns
Build campaigns that target audiences, react to customer behaviors, deliver messages and issue outcomes.
Catalogs
Ingest, map and manage the product catalogs that power offers, campaigns and reporting.
Composer
Composer is the platform's advanced segmentation module that enables marketers and business users to create targeted customer audiences.
Customers
Manage individual customer profiles and view their activity, offers, campaigns and data.
Loyalty Programs
Build tiered loyalty programs and manage the rules behind them.
Offers
Create the offers that reward customers — discounts, coupons, packages and more — then manage and monitor them.
Points
Define the point economy behind your loyalty program — point accounts, point sources and their restrictions.
Promo Codes
Generate promo codes with outcomes tied to them, then track their details and usage.
Reward Stores
Create reward stores where customers redeem points for rewards, and review the stores defined for your brand.
Rules Management
Define the loyalty rules that govern how customers earn points and rewards.